Our packages meet both ongoing and emergency care commitments and range from half an hour a week to 24 hour care plans.
There are six stages to the UCA Induction process, which ensures your care plan is always comprehensive and fully personalised.
Our latest leaflet is doing the rounds. If you haven’t already received a copy, why not view it now by clicking on the link above.
ENQUIRE ABOUT OUR TRANSPORT SERVICE
Experience getting out and about at your own convenience
Welcome to our website
A message from Victor Agamasu, Office Manager
The way care is being delivered is changing as the type of support we now provide is specific to each individual. Universal Care Agency staff act as your advocates, supplying enabling support and encouraging you to reach your personal goals and aspirations.
At Universal Care Agency we promise to:
- Be available to you 24hrs a day
- Provide you with a consistent team
- Deliver care using only trustworthy and experienced carers
- Exceed the standards set by the industry regulator (CQC)
- Deliver high-quality and personalised care
Request an Assessment
"- Ron Wilson , Husband
UCA became the carers for my wife when she was discharged from hospital. We have, without exception, found them to be efficient, professional and reliable. They have been flexible and co-operative to suit our changing needs. In addition, they have all been friendly and aware of the need to respect my wife’s dignity and feelings. I can recommend UCA without any reservations."
"- Dan Gorvin , Proprietor
We have used Universal Care Agency for many years and have always found them to be very reliable. We generally have the same member of staff from UCA which maintains a continuity of care in our Nursing Home which is very important to us. We would have no hesitation in recommending Universal Care Agency to other care or nursing homes."