Universal Care Agency

At Universal Care Agency, we are devoted to helping adults aged 65 and over live with dignity, comfort, and independence. Our mission is to enhance the quality of life for each individual we care for, delivering personalised support that meets their unique needs with compassion and professionalism. 

We specialise in providing care for people living with dementia, learning disabilities, physical disabilities, and sensory impairments. By creating tailored care plans, we aim to empower individuals and bring peace of mind to their families, knowing that their loved ones are in capable and caring hands. 

Who We Are 

Universal Care Agency was founded with a belief that everyone deserves excellence in care—care that prioritises their individuality, respects their preferences, and promotes their independence. For us, it’s not just about meeting needs; it’s about building relationships rooted in trust, respect, and empathy. 

Every member of our team shares a commitment to delivering care with warmth and integrity. We understand that welcoming care into your life is a big decision, and we’re here to make that transition as smooth and reassuring as possible. 

What Sets Us Apart 

• Personalised Care – Individual needs and preferences shape everything we do. 
• Expertise You Can Trust – Backed by training and experience, we deliver care you can rely on. 
• Compassionate Approach – Every interaction is shaped by respect, kindness, and understanding. 
• Family-Focused Support – We work closely with families to foster confidence and create a seamless partnership.